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Such tools typically let participants view a Web site they are testing in a browser, with test tasks and related questions in a separate panel on the screen.
Recently, there has been a surge in the number of tools that are available for conducting unmoderated, remote usability testing—and this surge is changing the usability industry.
They have also become a source of security and privacy issues, as some built-in webcams can be remotely activated by spyware.
The most popular use of webcams is the establishment of video links, permitting computers to act as videophones or videoconference stations.
Some of these tools are nothing more than survey tools, Web analytics tools with new and improved visuals—such as Crazy Egg and clickdensity—or Web analytics tools that turn analytics data into videos of actual user sessions—such as Userfly, Click Tale, Tea Leaf, and Clixpy. Instead, this article focuses on unmoderated usability testing tools that actually simulate traditional usability testing by asking participants to complete a series of tasks using your user interface and answering questions about their experience.